Issues, What Issues?
I would love to come across a job site that didn’t run into a single issue or in fact anything in life that different results in some sort of attention to an unfavorable situation. Issues and problems often arise in many different shapes and sizes, resulting in some serious uh-ohs.
For something as normal as a rainy day, it is not so simple in the construction world. When a really heavy rainy day happens, and I mean torrential rain and then another equally rainy day happens job sites can come to a halt. Especially if the concrete is meant to be poured, uh-oh. Yes, you can pour concrete when it’s wet, but I am talking a rainstorm.
That crew is now sent to another job site to pour some interior columns, rain doesn’t matter there. Once the weather has subsided, the crew heads back to finish their original job and leaves the interior pour job. Balancing everyone is a serious skill. If this happens multiple times throughout a job site, it can really become a pain. Aside from looking outside your window and seeing the rain for yourself, how would the project management team and office know that this pour was delayed or rescheduled? What happens if your office is gorgeous and sunny because you’re not in the same location?
Most often, when reviewing a project schedule and making appropriate adjustments for delays and issues, it will then come up that the number of rain delays caused some serious problems in the originally planned timelines. Sometimes this time can be made up if the subcontractors are able to put in the time to get the scope of the work done when it was supposed to be completed. This can mean overtime, weekends, or evenings to catch-up, which is pretty common.
Every little change, every little misstep is always documented on-site. In the future, these critical documents can then be used in court or in the office for disputes over work that was done. There has been a trend in I don’t know…forever, that we all want the job done, and we want it to fast! Fast is never fast enough in the construction realm, what’s done should have been done yesterday and what isn’t done needs to be done before tomorrow, worldwide motto.
Not only is tracking job site issues very important for future possible disputes, but they are important to note right away so that the office management team can make fast decisions and alert or action the appropriate people to try and keeps things on track as much as possible. Let’s think of a job site like an operation room. We all know someone who has undergone a basic surgical procedure, or someone who has undergone something more invasive. No matter the surgery, there is always a procedure to follow and no matter if there is a little or big incident that happens in the operating room, it is documented. Documented because that’s a proper medical process, to document anything is done or anything that happened which was out the ordinary. This is then relayed back to loved ones or superior doctors to understand why something happened that way.
Much like the trillion-dollar industry that we all know as construction, every little problem whether a rain delay, a broken arm, or something being installed incorrectly has to be documented because it is all part of a bigger picture and bigger process.
Currently, on job sites this loop is pretty fragmented. It is all poorly documented with I hate to say it, but pen in paper. A trillion-dollar industry that still relies on pen and paper to record largely important daily information across millions of job sites across the entire world. The current most used method of pen and paper is actually not widely even used properly. Well, how can it now be used the right way? The records must be correctly bound in a binder that states the correct order of pages. Not many women or men on site are carrying around a large binder full of paper. What about damage or theft to these binders, well friends, that company would just be out of luck.